Today, many organizations aspire to create a culture of collaboration . In this transformation process , there are many challenges that tend to keep departments, people and knowledge isolated. The internal structure, geographical dispersion or the use of outdated technologies are some of these conditions that limit teamwork .

This potential effort has many companies wondering if it is really worth investing in collaboration tools . If you consider yourself within this group, we give you some information. According to recent studies :

• 68% of companies surveyed acknowledge that collaboration tools meet their expectations when it comes to improving individual employee productivity

• In addition, for 62% it meets their expectations of improving income. For 20% of them, it exceeds them

Collaboration between employees and departments enables business processes to become more efficient . Beyond intranets, the use of corporate social networks is gradually spreading, offering a teamwork space where ideas can be exchanged and projects can be advanced . Thanks to these tools, it is easier to achieve a more fluid internal communication .

Boost Interaction With Customers

Among the objectives that companies indicate when investing in collaboration technologies is not usually customer service . However, many companies report that they have improved their ability to interact with customers as well as the quality of their service after using these tools. Through teamwork and effective internal communication , incidents are resolved quickly and consumer needs are more easily identified.

Speed ​​Up Decision Making

Collaborative portals , which function as a document management warehouse, are becoming an essential tool for companies. Having up-to-date, centralized and always available information offers important advantages when making intelligent decisions . These processes are carried out with increasingly reduced time margins due to the speed with which the market moves today.

Increase Productivity

As we can see, collaboration tools make it possible to increase the efficiency of employees. By using these integrated solutions, it is possible to work from anywhere and with any device , access information more quickly and easily , share the most relevant data with all members and improve the quality of teamwork .

Boost Sales And Profits

In the end, all these advantages translate indirectly into increased sales and profits for your company. Although it is not reflected in the ROI, the collaboration culture ends up being profitable in terms of cost savings , productivity improvement and user acquisition .

Also Read: Employee Communication: This Is How Communication In The Company Promotes Your Success